promoting user experience @ usability/accessibility research and consulting

Usability/Accessibility Research and Consulting  (UARC) at Michigan State University is a leader in 
determining how interactions can be most effective for users of computer software, websites, and devices.  
The group conducts usability testing, training, and consulting for clients from the academic, industry, and     government sectors.  UARC is a department of the MSU Office of University Outreach and Engagement (UOE).

As an intern at UARC, my responsibilities included:

  • Conducting usability evaluations
  • Conducting user interface heuristics evaluations
  • Conducting website content inventories
  • Evaluating information architecture designs
  • Proposing information architecture designs
  • Moderating usability testing
  • Moderating focus groups
  • Formulating usability testing tasks
  • Formulating usability testing and focus group moderator scripts
  • Tagging usability testing videos for analysis using Morae
  • Meeting with clients to understand their needs and the needs of their users
  • Writing technical reports

Technical Reports

* identifying information redacted in compliance with non-disclosure agreements

Ismirle, J., Sawaya, S., Byle, A., & Swierenga, S. J. (2014, September 10). MSU Infrastructure Planning and Facilities: Campus Visitors Focus Group Report. East Lansing, MI: Michigan State University, Usability/Accessibility Research and Consulting.

Ismirle, J., Sawaya, S., Byle, A., & Swierenga, S. J. (2014, September 10). MSU Infrastructure Planning and Facilities: Staff Focus Group Report. East Lansing, MI: Michigan State University, Usability/Accessibility Research and Consulting.

Righi, C., Jackson, J., Ismirle, J., Sawaya, S., Deaton, P., & Swierenga, S. J. (2014, July 7). State of Michigan Department of Environmental Quality: Refined Information Architecture and Content Guidelines. East Lansing, MI: Michigan State University, Usability/Accessibility Research and Consulting.

Righi, C., Jackson, J., Ismirle, J., Sawaya, S., Deaton, P., & Swierenga, S. J. (2014, June 20). State of Michigan Department of Environmental Quality: Revised Candidate Information Architecture used for Validation Study. East Lansing, MI: Michigan State University, Usability/Accessibility Research and Consulting.

Deaton, P., Sawaya, S., Decloniemaclennan, T., Casey, C., Jackson, J. (2014, June 4). State of Michigan Department of Environmental Quality: Content Inventory. East Lansing, MI: Michigan State University, Usability/Accessibility Research and Consulting.

Righi, C., Jackson, J., Ismirle, J., Sawaya, S., Deaton, P., & Swierenga, S. J. (2014, May 15). State of Michigan Department of Environmental Quality: Candidate Information Architecture from Card Sort Data. East Lansing, MI: Michigan State University, Usability/Accessibility Research and Consulting.

Ismirle, J., Byle, A., Sawaya, S., & Jackson, J. (2014, May 15). State of Michigan Department of Environmental Quality: Information Mining Focus Group Report. East Lansing, MI: Michigan State University, Usability/Accessibility Research and Consulting.

Ismirle, J., Byle, A., Sawaya, S., & Jackson, J. (2014, May 15). State of Michigan Department of Environmental Quality: Regulatory Focus Group Report. East Lansing, MI: Michigan State University, Usability/Accessibility Research and Consulting.

Deaton, P., Sawaya, S., Ismirle, J., Jackson, J. (2014, May 12). [REDACTED*]: Heuristic Evaluation Report. East Lansing, MI: Michigan State University, Usability/Accessibility Research and Consulting.

Righi C., Deaton, P., Sawaya, S., Jackson, J. (2014, April 15). State of Michigan Department of Environmental Quality: Cards and Definitions for Card Sort Study. East Lansing, MI: Michigan State University, Usability/Accessibility Research and Consulting.

Maclennan, R., Nemchik, J., Byle, A., Casey, C., Sawaya, S., Decloniemaclennan, T., & Swierenga, S. J. (2014, January 31). MSU IT Services Training Focus Group Report. East Lansing, MI: Michigan State University, Usability/Accessibility Research and Consulting.